7+
Years across support, security, operations, and enablement
Marquetta’s Systems LabClarity in progress
I build systems that help people find the right answer.
I turn scattered information, repetitive work, and unclear processes into AI-assisted workflows, knowledge systems, and practical tools people can confidently use.
AI EnablementKnowledge SystemsWorkflow DesignSecurity-Aware Communication
774
Knowledge pages governed in a large internal system
3,100+
Knowledge-system edits across resources and workflows
Operating model
Every project begins with a practical question: Why is this harder than it needs to be?
How I work
Structure the mess. Make it usable.
I start by learning how the work actually happens. Then I organize the information, build the smallest useful system, and refine it through real use and human feedback.
- 01
Observe
Learn how the work really happens.
- 02
Structure
Sort the information into a usable shape.
- 03
Build
Create the smallest useful system.
- 04
Refine
Improve it through feedback and real use.
Start here
Three ways into the lab.
The portfolio splits into practical systems, written thinking, and creative experiments. Same brain, different surfaces.
Work
Case studies and working systems
Public-safe project stories about AI tools, knowledge systems, support workflows, and the adoption layer around them.
View the work
Field NotesWriting from the messy middle
Essays on AI, communication, security, systems, and the human judgment that keeps powerful tools useful.
Read the notes
LabExperiments with a point
Creative side projects, identity systems, small-business building, and prototypes that test ideas in public.
Enter the lab
Selected work
View all work Systems in practice.
Tools, workflows, and knowledge systems built around real operational problems and the people responsible for navigating them.
AI productWorking prototype
Evidence inside
AI Creative Intelligence Pipeline
Aegis
An independent five-day build that turns competitor landing pages into structured strategy, campaign concepts, and risk-reviewed creative with human judgment built into the workflow.
AI ProductNext.jsGeminiRisk Review
Explore Aegis
Knowledge systemGoverned at scale
Evidence inside
Knowledge Governance and Enablement
Pirate Ship Knowledge Systems
A governed internal knowledge environment supporting customer operations, reusable guidance, onboarding, and training across hundreds of connected resources.
Knowledge SystemsGovernanceEnablement
View the system
Workflow tool30+ releases
Evidence inside
Embedded Analyst Workflow Tool
CSI New Analyst Toolbox
A browser-based internal tool combining threat-intelligence utilities, embedded guidance, and workflow support to help new analysts work with greater confidence.
Security OperationsChrome ExtensionWorkflow Design
View the toolbox
Field Notes
Read more Notes from the messy middle.
Writing about AI, security, communication, systems, and the human judgment that keeps all of them useful.
AI & PeopleField Note
Working note
Hosted here · LinkedIn original
Jul 3, 20269 min read
5 Ways AI Tools Are Making You Worse at Being Human
A sardonic cultural analysis on how daily AI prompting can erode empathy, patience, and communication.
Readable on siteArticle archive
Read article →
CybersecurityField Note
Working note
Published article · LinkedIn original
Jun 20, 20264 min read
Your Email Security Tool Stopped Yesterday's Attacks. Here's What It's Missing Today.
A product-adjacent thought-leadership piece on why static email security misses novel attacks and what behavior-based detection changes.
Source linkedExternal original
View article source →